FAQs

Are you the direct factory?

Guangdong ALUDS Lighting Industrial Co.,Ltd is founded in 2017 and located in Jiangmen, integrating manufacturing, Research and Developing, Marketing and Sales and Product services. After years of development, now we have more than 200 employees, 10 experienced engineers, contains independent optical design department and lighting design department.

What is your main products?

Our main products are led track spot lights, led downlights, led grille downlights, led ceiling lights.....

Could I get free sample?

In general, we will charge the sample fee. It will be refundable when you place the normal order.

What is your payment terms?

You can make the payment to our bank account via T/T:
Deposit in advance, then balance before shipping.

What is your MOQ?

Different products have different MOQ. It's based on the materials stock, your detailed requirements.....ALUDS Lighting will try best efforts to meet your needs.

What is the product warranty?

3 years or 5 years warranty depends on the different warranty time of the LED drivers.

What is the average lead time?

For samples, the lead time is about 3-7 days. For mass production, the lead time is 15-25 days after receiving the deposit payment. The lead times become effective when we have received your deposit, and we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with us. In all cases we will try to accommodate your needs. In most cases we are able to do so.